The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
- Copyright © 2003-2007. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2003-2007 KeylessEntryLocks.com. All rights reserved.
- Trademarks
- All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by KeylessEntryLocks.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of KeylessEntryLocks.com or any third party, except as expressly granted herein.
- Use Of Site
- Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests or the interests of our subsidiaries.
- Privacy Policy
- We respect your privacy! Any and all information collected at
this site will be kept strictly confidential and will not be sold,
reused, rented, loaned, or otherwise disclosed.
Any information you give to us will be held with the utmost care, and will not be used in ways that you have not consented to. If you have any questions, please don't hesitate to let us know. - Shipping & Delivery
- We offer FREE UPS Ground shipping on orders
over $500 shipped within the USA, except Alaska or Hawaii!
- In most cases, we can process and ship your order the same day we receive it, but if you want a custom item or something
that is out of stock, it may take up to 10 business days to ship your order.
- If you
need us to ship right away, just add SRV07 Dropship Charge to your order and we will
have our supplier dropship your order to you the same day for a small fee, provided you place
your order by noon Eastern Time.
- All shipping charges are calculated at checkout time,
just before you place your order. These charges are based upon weight, destination, and choice
of shipping method. We add a small handling fee to each order to cover insurance, signature
or delivery confirmation, packaging, and labor.
- We strongly prefer to ship UPS (United Parcel Service) for domestic shipments and USPS (Unites States Post Office) Priority Mail for International shipments. These services have proven to be the fastest and most reliable way to get your order to you. We recommend them highly.
- However, we also realize that in these difficult economic times, some of our customers prefer the lowest possible cost and are willing to wait longer and assume a greater risk. Therefore, we also offer less expensive shipping options, such as USPS Parcel Post.
- IMPORTANT WARNING: If you request a non-guaranteed or uninsured shipping service, such as USPS Parcel Post, please be aware that YOU will assume all risks of lost or damaged shipments as well as delayed delivery times. That means, if your order is lost or damages, we will not be able to help you track it down and we will not replace it for free - you will have to purchase a replacement at your own expense.
- By default, we ship all packages with "Signature Confirmation Required" and "Insurance Coverage " unless you request otherwise in the Special Instructions box at checkout. Please realize that we are not liable for any lost or stolen packages if you call us and request otherwise.
- We offer FREE UPS Ground shipping on orders
over $500 shipped within the USA, except Alaska or Hawaii!
- Sales Tax
- KeylessEntryLocks.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Warranties
-
Lockey® Warranty
Lockey® Digital Systems, Inc warrants to the original purchaser of this Digital Door Lock Keyless Access Control that, should it prove defective by reason of improper workmanship and Lockey® Digital Systems, Inc. will replace or repair, at Lockey® Digital Systems, Inc.?s potion, this lock at no charge if shipped prepaid with dated proof of purchase during the warranty period to:
Do NOT return the lock to the retailer where the lock was purchased.
All Warranty work must be sent to:
(Proof of Purchase Must Be Included)
Lockey® Warranty
116 W. Michigan Avenue
Mt. Pleasant, MI 48858THE WARRANTY DOES NOT COVER defects caused by modifications, alterations, repairs or service by anyone other than Lockey® Digital Systems, Inc. physical abuse to, or misuse of the product or its operation in a manner contrary to instructions. WARRANTY IS VOID if silver screws are removed or tampered with from the back of combination side of Lock. If any type of lubricant, oil, grease or any other substance is placed within the Lockey® Digital Door Lock, the Warranty will be Void. Under no circumstances shall Lockey® Digital Systems, Inc. be liable to purchaser or any other person due to any special or consequential damages, whether arising out of breach of warranty, breach of contract or otherwise, including but not limited to, loss of property resulting from the failure of security or any other cause. Any lock that has been abused beyond the point of normal wear and tear will not be repaired. Lockey® Digital Systems, Inc. does not warrant this lock from damage due to improper installation, or against the consequences of use for which this lock was not designed. Warranty does not cover key override locks.
If the deadlocking spring latch or adjustable deadbolt fails, please send an email to warranty@lockeyusa.com and parts will be sent to you at no charge. Please include your name, address and the model of your lock as well as the size of the latch (2 3/8? or 2 3/4?). If the entire lock is sent to Lockey®Digital Systems, Inc. and only the latch/deadbolt is needed and the mechanics of the lock are in good working condition, the customer will be charged shipping/c.o.d charges to get the lock back.
WARRANTY is for Mechanical defects to the lock. Although Lockey® Digital Systems, Inc. uses only the finest protective coatings, finishes have their limitations due to natural elements and causes beyond the control of Lockey® Digital Systems, Inc. Wear to the finish is not considered to be a defect. Any express warranty not provided in this document and any remedy for breach of contract which, but for this provision might arise by implication or operation of law, is hereby excluded chant ability and of fitness for a particular purpose are expressly limited to a term of five years. This warranty also excludes all costs arising from installation and removal.
Exclusions: Locks manufactured prior to 2000 have no warranty coverage.
For questions concerning your warranty, please email: warranty@lockeyusa.com
- Return Policy
Our 100% Customer Satisfaction GuaranteeWe sell quality merchandise and we stand behind what we sell. We value your business and we want you to be 100% happy with everything you order from us.
That's why we offer a 100% Customer Satisfaction Guarantee. It means that within 30-days of purchase, you may return any item for a full refund (less shipping), provided you send it to us in its original packaging, in "like-new" condition, not used or altered or damaged in any way, and without any missing components. This offer applies to every item we sell unless it is specifically marked otherwise, e.g., non-returnable, close out, clearance, special discount, or all sales final. Large orders (10 or more) are also excluded from this offer.
To return any merchandise for a refund, please follow these steps:
- Contact Keyless Entry Locks within 30-days of your purchase and obtain an RMA#.
- Download the RMA form by clicking here: RMA Form.
- Fill out the RMA and print 2 copies.
- Include one with the merchandise you are returning and keep the other for your records.
- We highly recommend that you pack your items snugly and securely so they are not damaged during shipment. You should also insure your shipment for its full value and keep your tracking number on file, as we cannot be responsible for items lost or damaged in shipment.
- Please allow 2 to 4 weeks for your returned item(s) to be inspected and for a refund to be issued. Credit card purchases will be refunded to the original purchaser's card only. Check, cash, or money orders will be refunded by a check.
- Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Keyless Entry Locks Store and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of IL shall apply and both parties consent to the jurisdiction of the state courts of Naperville, IL, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Keyless Entry Locks Store with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Keyless Entry Locks Store with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Keyless Entry Locks Store. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
